Privacy Policy
← Return to Home1. Information We Collect
When you place an order or contact us, we collect information you provide directly, including your name, email address, telephone number, shipping and billing address. Payment information is processed by PayHere (LankaPay) — we do not store your card details. We also automatically collect browser type, device type, IP address, pages visited, and time spent on the Site.
2. How We Use Your Information
We use collected information to process and fulfill orders, communicate shipping updates, respond to inquiries, send promotional emails (only with your consent), improve our products and website, and prevent fraud.
3. Sharing Your Information
We do not sell, trade, or rent personal data. Information may only be shared with: PayHere for payment processing, Aramex and courier partners for delivery, hosting providers to operate the Site, and legal authorities when required by law.
4. Data Retention
We retain order information for as long as necessary to fulfill orders, provide support, and comply with legal and accounting requirements — typically up to 7 years for financial records.
5. Cookies
This Site uses cookies to enhance your experience, remember preferences, and analyze traffic. You can control cookie settings through your browser.
6. Your Rights
You may request to access, update, or delete your personal data. To exercise these rights, contact us at [email protected].
7. Data Security
We implement industry-standard encryption and secure payment processing. However, no method of Internet transmission is 100% secure.
8. Children's Privacy
This Site is not intended for individuals under 18. We do not knowingly collect personal information from minors.
9. Contact
For questions about this policy, email us at [email protected].